For orders purchased on the website:

Which countries are you shipping to?

Currently, we’re only equipped to ship within the US with USPS. Stay connected via our newsletter or social media channels if you’d like to be notified when we’re shipping internationally!

How long does shipping take?

Please give us 2-3 days to process and handle your order. After that, standard shipping time within the US takes roughly 3-5 days.

How do I track my shipment?

Once your order is on its way out the door to you, you’ll receive an email with the shipping provider and tracking number. If you haven’t received an email after 3 days, please contact us at support@kaiboaudio.com.

For backers who purchased on Kickstarter & Indiegogo:

How do I track my shipment?

Once your order is on its way out the door to you, you’ll receive an email with the shipping provider and tracking number. If you haven’t received an email, please fill out this form and we will get back to you shortly.